FAQS
Payments
As soon as we have received your payment (this usually takes 1-2 business days – so if you pay on Friday, it will be received on Monday or Tuesday), you will receive an automated email from us (make sure you check your spam folder!).
You’ll then receive another email within 24 hours letting you know your order has been shipped. If your order was tracked, you’ll receive your tracking details in a separate email from us.
Sometimes it takes up to 24 hours for our cryptocurrency payment processor to confirm that your payment has been received. So if your order still hasn’t updated, don’t worry!
You will receive an automated email as soon as your order status has been updated, you’ll then receive another email when your order has been shipped (generally within 24 hours!).
If you made the payment under the same name on your shipping/billing address, you do not need to do anything.
If the payment was made under a different name, please email us with your order number and a screenshot of the payment.
Most third party bank transfers do not allow attachment of extra information, we are more often than not still able to discern which order this payment belongs to.
These payment transfers, however, can take a (very) long time to appear on our end, after 14 days the order is automatically cancelled if we have not received payment yet. At which point we’ll send you an email asking for information so we are able to investigate where the payment might be.
We accept Bank Transfers and a number of Crypto Currencies including Bitcoin, USDT, & Ethereum.
Please see our guide on how to buy and use cryptocurrencies here.
We DO NOT accept Paypal.
When you place your order selecting Bitcoin as payment method on checkout page, you will be redirected to the order successful page where you will see the Bitcoin wallet address: 1E99uFzDESW3YcGgFKEtADoT2TEByJGTBY displayed. You can copy this address and use to make your payment transfer. We will immediately mark your order to processing once payment is received,
In case your payment takes longer than expected and arrives outside the time window, just get in touch with us (you won’t lose your money, don’t worry!).
Make sure you send the correct cryptocurrency to the address. If you send BTC to a LTC address, for example, you will lose your BTC and there will be no way to retrieve it!
Due to the nature of cryptocurrencies, you are required to send the coins with a 0.2% fee, which is the charged fees for each transaction.
Shipping
Arrival times vary from country to country and shipping method, making it difficult to give a precise date/time. We provide the following estimates:
Deutsche Post
All German orders are shipped with either Deutsche Post Standard or Deutsche Post Einwurf Einschreiben.
Average shipping time – 1-2 days (can take up to 1 week).
PostNL Untracked
To Netherlands – Average time 1-2 business days (can take up to 5 days due to holiday season/covid delays)
To France and Belgium – Average time 3-6 business days (can take up to 2-3 weeks due to holiday/covid delays)
To Canada – Average time 2-3 weeks (can take up to 6 weeks)
To Australia – Average time 4-5 weeks (can take up to 6-7 weeks)
To Japan – Average time 3-4 weeks (can take up to 6 weeks)
To Ireland – Average time 5-10 days (can take up to 3 weeks)
To Rest of World – Anywhere between 2-6 weeks
DPD Tracked
France – Average 2-5 business days (can take up to 2-3 weeks due to covid/holiday delays)
Spain, Portugal, Italy – Average 4-8 days (can take 3 weeks or longer due to covid/holiday delays)
Rest of Europe – Average time 5-10 days (can take up to 3-4 weeks)
Packeta Tracked
Europe – The shipping time (in working days) for Packeta Packages, as stated by the Packeta Website, are on average the following:
You will receive an email to the email account entered during registration or when you placed an order (if you checked out as a guest).
Reasons you may not have received a confirmation email:
- It is in your spam folder
- The email was undelivered (our emails often go undelivered to @icloud, @tuta and @me addresses)
- Your email address contained a typo
If you do not receive an automated email from us, please try whitelisting our email using this guide or feel free to get in touch via the contact form.
All German orders of 1D-LSD and Kratom are shipped from our German office via Deutche Post, either by way of Einwerf Einschreiben (tracked) or Standard (untracked) shipping.
All Czech orders, made from the “Shipped from Czechia” category, are shipped:
- Domestically from our Czech office via Zásilkovna (tracked) or Česká pošta (untracked) shipping.
- To select countries within Europe, from our Czech office, by way of Packeta (tracked) or untracked shipping.
All other orders are shipped from our headquarters in the Netherlands via:
- DPD (tracked) within Europe, where available.
- Untracked shipping
We ship to most countries excluding the United Kingdom, United States, Sweden, Thailand, Philippines, Denmark, Switzerland and Austria. This does not pertain to merchandise and the like
Restrictions on certain products may apply as laws change continuously. Please check the current laws in your jurisdiction before placing an order!
All orders that have had their payments confirmed before 13:00 CET will be sent out the same day, unless otherwise specified or if products are on back order/out of stock.
If you paid via bank transfer, please allow for 1-2 business days for the payment to arrive in our account and be confirmed.
Once payment has been received and matched to your order, you’ll receive an automated email from us and another email once the order has been shipped!
Please make sure you use your order number as the payment reference and use the same name and billing address as the account you are paying from to ensure there are no delays!!
We ship orders between Mon-Fri. Any orders made after 13:00 CET on Friday will be sent the following Monday.
If we’re very busy, we sometimes pack orders at the weekend to be shipped on Monday, just in case you receive a “your order has been completed” email on Saturday or Sunday, this is the reason why!
We use every precaution when packaging your order to make sure it reaches its destination safely.
We keep every package as flat and inconspicuous as possible.
There is no indication of the interior contents on the package exterior.
Tracked Shipping & Stealth is a special shipping method available to select countries currently.
Part of your order, that is to say Headshop and Merchandise, will be shipped by way of a Tracked shipping method, whereas any other order contents will be shipped by way of an Untracked Stealth shipping method.
DPD ships to most locations in Europe with the exception PO Box addresses and freepost numbers, however this only relates to locations with a direct road connection. Very remote and obscure places may still be excluded from their delivery network.
In such a scenario we will contact you, as we can only offer an untracked shipping option to your location then.
To our knowledge DPD DOES NOT ship to the following locations and postal codes, and DPD shipping will by default not be shown at checkout in this case (do note this list is not extensive):
Denmark (DK)
- 3900 – 3999 Greenland
- FO 100 – 3999 Faroe Islands
Finland (FI)
- 22100 – 22950 Åland Islands
France (FR)
- 97000 – 97999, 98600 – 98999
Germany (DE)
- 78266 Büsingen
- 27498 Helgoland
Greece (GR)
- 18010 – 18020 – 18040 – 18050
- 80110
- 81100 – 81113, 81200, 81300, 81400 – 81401
- 82100, 82102 – 82104,82200, 82300
- 83100 – 83104, 83200
- 84002 – 84003, 84005, 84008 – 84010, 84100,
84200 – 84201, 84300 – 84302, 84400 – 84401,
84500, 84600, 84702, 84800 – 84801 - 85001 – 85002, 85100 – 85109, 85111, 85200, 85300,
85303, 85400 – 85401, 85500, 85600, 85700, 85800 - 70001 – 82101 Crete
Italy (IT)
- 23030 Livigno
- 22060, 22061 Campione d’Italia
- 47031, 47890 – 47899 San Marino
- 00120 Vatican
Portugal (PT)
- 9500-999 Azoren
- 9000 – 9499 Madeira
Spain (ES)
- 51000 – 52999 Ceuta
- 52001 – 52005 Melilla
- 35000 – 35999, 38000 – 38900 Canary Islands
We currently have Packeta tracked shipping available to the follow countries:
- Bulgaria
- Croatia
- Czech Republic
- France
- Hungary
- Italy
- Poland
- Portugal
- Slovakia
- Slovenia
- Spain
- Romania
Please note that more countries may be added at a later point in time, and that very remote and obscure places in these countries may still be excluded from their delivery network (this includes overseas islands that are part of the above listed countries). In such a scenario we will contact you, as we can only offer an untracked shipping option to your location then.
No, we do not ship to DHL packstations, Paketshop, Postlagernd or Postfilliale as your order will be returned to us as they are shipped as small mailers, not as packages.
Yes, we can ship to DPD packet points, using the DPD shipping method only.
We can also ship to Packeta Z-Boxes, Pickup Points and AlzaBoxes, using the Zásilkovna (specifically for domestic Czech shipping) shipping method only. For specific locations within Czechia please visit the Zasilkovna website. On selecting a Zásilkovna Pickup Point or Z-Box at checkout you will be shown a map (similarly to the above link) where you can specify exactly where you want your package to be delivered.
For information on specific Pickup Points and Packeta Z-Box locations outside of Czechia to which we ship using the Packeta shipping method please visit the Packeta website. (Note that we still only ship to specific countries listed in the “Does Packeta ship to my location?” section of the FAQ). On selecting a Packeta Pickup Point or Z-Box at checkout you will be shown a map (similarly to the above link) where you can specify exactly where you want your package to be delivered.
We can also ship to Postfach, using the Deutsche Post (only for domestic German shipping) method only.
We can also ship to Post Restante addresses and PO boxes.
We do not accept tracked orders where the delay between payment for the order and the requested shipping date is more than 7 days, as the shipping label created will expire.
Due to unexpected circumstances orders might be delayed in the postal system, this can be due to many reasons; bad weather, postal strikes, holiday season, work related overloads and so forth.
Please note that in the worst case scenario several of these reasons can exacerbate each other, for example bad weather during the holiday season, or postal strikes during the holiday season. And thus an initial delay of several days might cascade into a week or more.
Current delays for PostNL can be found at their PostNL website.
For any Deutsche Post related delays please see their Current Information and Notes page and their Global Event Observer.
For any DPD related delays please see their Parcel Update page for any delays and their (delayed) shipping schedule in relation to national and international holidays.
Packeta are not transparent about any potential delays on their sites (you can at times find some information on their blog), but rest assured that all orders should eventually start moving again when delays have cleared up on their end.
Please also see the list of all Dutch public holidays that will affect shipping times and bank transfers.
Molecules
1S-LSD is a novel lysergamide that is commonly sold as a legal alternative to LSD-25. It is a presumed prodrug of LSD, which means it is thought to be converted into LSD-25 by the human body upon ingestion.
As far as our research has shown, the effects of 1S-LSD are very similar to 1D-LSD (1T-LSD) 1V-LSD, 1cP-LSD and LSD-25. There is as of yet no consensus, and that is for the individual researcher to discover!
Normally, a standard research experience with either our 150mcg 1S-LSD Blotters or 225mcg 1S-LSD Pellets lasts around 6-8 hours.
Yes, 1S-LSD is currently legal to buy and possess in Germany.
For conducting research with very small quantities of 1S-LSD – also known as “microdosing” – we recommend our 1S-LSD 10mcg pellets. Microdosing is a popular way of conducting research with legal LSD derivatives, as the results are generally much more subtle than when using larger quantities. Be sure to check out our articles How to Microdose and Microdosing – Everything We Know for more information.